Food Lion?...Really??

Ok so growing up and until last year I always shopped at Food Lion because they had the "best prices".  Well, maybe that was true 20 years ago and granted they are on just about every corner in my area, but it is not true today and I am always having trouble when it comes to customer service!!!

I went to get milk and decided to try out the Kraft Catalina there....big mistake!!!  Not only did it not work correctly, but I spent a good 45 minutes trying to get it resolved! My cashier did not know what to do and after I stood there trying to explain what was going on and then decided to try to exchange an item because the size was not listed on the coupon that did print ($5...I should have gotten $10), she reluctantly said okay and then sent me to exchange the item and sent me to a different cashier who had no clue either!  Then, she went to get the manager who had her ring everything up and cash out....It still printed $5....so they gave me both $5 coupons!  BUT, I had paid for the larger size Kraft Singles cheese and in all the confusion and cluelessness they did not refund me for it....so I am still out $4 because I came home with the smaller sizes!!! UGGGH!  Did I mention I hate Food Lion!??  No one, not even the manager knew what to do or what the Catalina was even about!!  They at least "acted" totally clueless about it!!!  Makes me so angry as I am sure you can tell from my choppy sentence structures!!!!!!  I hate Food Lion!  The bad news is that it is the closest grocery store to me, so for milk I went and usually go there.   Gosh!  I just hate Food Lion!  I mean I get it.... they didn't have to let me do what I did, but geez I have no trouble anywhere else!  The only thing I can think of that may have caused it to not work the second time was that I bought Velvetta Bacon flavor and Rotel flavor...again... because they were out of the original...when I went to ask a worker if there was anymore he just looked at me and turned the other way and continued to get paid for running his mouth!  Ok so maybe I am bashing Food Lion and their inability to see how "lowering their prices" is not helping much when it comes to other stores doubling...I do way better at Bi-Lo!  I really dislike the place, can ya tell!?  I just always fall into the trap and think well that is a pretty good deal on the Kraft deal and try it out only to be disappointed yet again!  Anyway...it would have been great if it had worked correctly, so if you do decide to try it at Food Lion...be sure to get the correct size and original flavors and check and double check...cause they won't know why, if it doesn't work!!!